Collect invoices by Bacs Direct Debit
How Bacs Direct Debit collection works for invoices: the mandate, the advance notice your customer receives, and what happens on a dishonour.
Join the waitlistSee pricing→/pricingHow Bacs Direct Debit collection works
1. Mandate
Your customer gives consent through a Direct Debit Instruction, which PaidonDue records.
2. Advance notice
PaidonDue sends the amount and date at least 2 days before an ordinary debit.
3. Collection attempt
A bank debit can fail or be returned; PaidonDue shows the outcome.
What's specific to Bacs
A change to existing mandate terms also gets 2 days' notice.
Your customer can request cancellation through you or their bank. Cancellation is honoured promptly.
Questions about Bacs collection
How much notice does my customer get before a debit?
At least 2 days' notice of the amount and date before an ordinary invoice debit.
Where does a successful collection settle?
Successful collections settle directly to your account.
How does my customer cancel the arrangement?
They can contact you or their bank. Cancellation is honoured promptly.